When you buy goods online, or over the phone, you have 14 days from the date you receive the goods to notify me that you want to cancel – except on commissioned work which has been designed and painted with your input and agreement as this is not saleable to anybody else.
After you notify the business that you are cancelling, you have a further 14 days to return the goods to them. During this time, you are responsible for keeping the goods you bought safe and in good condition. The cost of return on the product is the responsibility of the buyer.
I will refund you within 14 days of cancelling your order but may hold this refund until you have returned the products in good condition and in the original packaging.
On the sale of an artwork, while the ownership of the piece passes to the purchaser, the artist by law retains the copyright. This means that should you ever wish to reproduce the work; permission would be needed.